Comprehensive service
Founded in 1996, HKS Systeme GmbH is a successful supplier of access solutions and POS systems. Barcode and RFID technology-based system solutions for access control, accounting and ticketing are provided under the name ‘HKS systems’.
HKS offers an integrated, convenient and reliable system that easily adapts to the customer’s requirements. HKS solutions guarantee smooth workflows, especially when it comes to high visitor frequencies. This is the ideal solution for operators of highly frequented facilities such as car parks, baths, thermal spas and other leisure facilities. Cities and councils benefit from the combined all-round solutions.
HKS’ primary claim is to guarantee an efficient, fast and stable guest management. HKS solutions optimise operational efficiency and meet customer requirements. Due to its modular structure the system is easily adaptable. The customised system offers maximum comfort, success and satisfaction. For both: the customer and the operator.
Development
Early in the product development, we placed the emphasis on longevity and functionality. We continue to focus on our commitment to quality. The modular concept not only allows the smooth implementation of new applications and services, but also facilitates the adaption of existing applications to top standards, making the system’s customised setup easy and user-friendly.
Project Management
During the project phase, our skilled and experienced project managers maintain close contact with the person responsible on customer side. This coorperation guarantees the best possible implementation. We closely accompany the project process from planning and consulting to installation and launch. With professional organisation, standardised processes and direct communication, we achieve the best results with and for our customers.
Service & Support
Our customers benefit from our longstanding experience and expertise. Professional advice, competent service and a quick support structure is part of our success. Our technical knowledge is available to our customers from an experienced service team. Enquiries are answered quickly and expertly by our first and second level support and are conscientiously documented in our electronic helpdesk.